Computer Connections uses several programs to allow us to support your needs remotely. One of these applications is Logmein. This program allows up to access your machine from our site through the internet. As long as you have access to the internet we are able to connect quickly and easily to your machine. There is no security risk involved because you control whether we access your machine or not. You get to see what we are doing which adds to the total experience. If you need quick help or you are having a hard time explaining what you are seeing on your computer screen call us up and we will guide you through the process of allowing us to see your screen as you are explaining your problem and then we can show you very quickly how to resolve it. It's as easy as 1-2-3. Just press the Start Here Button below to get started. | A member of our Support Team will direct you to this page. Once here you can quickly get to the remote access dialog box by pressing the Start Here button below. Fill in your name and company name in the dialog boxes provided and pick the only representative that is displayed in the drop down box provided. |